MEET OUR DEDICATED STAFF
Jacob started his career in the hearing industry in 2004 and worked in the family business until 2007. From October of 2007 to April of 2009, he left to advance his education and travel. Since coming back in 2009, he has worked closely with all of Hearing Solution’s patients to help improve their quality of life and he has devoted countless hours to serving the needs of the community.
“I get enjoyment from assisting people and helping them live easier lives. The progression of technology is something I pride myself on studying. To me, getting to know my patients on a personal level is equally as important. How better to help someone than to know them and their needs?” Jacob said.
Hearing challenges have been part of a life-long journey, being raised in an era when the medical field told my parents that sensorineural loss (nerve damage) could not be corrected and that amplification through hearing aids would be futile. I did not recognize how severe my loss was until my next door neighbor, a hearing specialist, brought home testing equipment and I viewed the results, first-hand. I was 35 years old.
The opportunity to join the professional team at Hearing Solutions is a result of my experience as a long-time client and our mutual commitment to providing exemplary service, coupled with state-of-the-art, customized solutions. The personalized care that I received instilled my desire to contribute to the community of individuals who wish to improve their quality of life by optimizing their ability to hear.
Victoria has been wearing hearing aids since she was 5 years old. She developed a lot of mistrust for hearing aid facilities. “I felt I had no say in what kind of hearing aid to get or help in finding a solution to the communication problems that I was having. This is a hearing world, if you don’t understand, you don’t get to laugh with others or respond in the correct manner” says Graves.
Victoria’s husband was a customer of Hearing Solutions and he told her to just meet Janice. Once she came to Hearing Solutions, she couldn’t get over the help she received. Victoria said “Janice not only helped me with my hearing aids, but she also helped me with hearing challenges, coping and feeling better about myself. When the opportunity opened up for me to work at Hearing Solutions, I joined the team! I have enjoyed my work here for the last 11 years. What could be better than helping others and getting paid too?”
Bianca recently moved from the small town of Hickory, NC to reside in Greensboro. She became part of the Hearing Solutions family in September 2013 and is very thankful to the staff and customers for making her feel so welcome.
Bianca says “Everyone has been so warm and welcoming! I wasn’t sure what to expect when I moved into the area but I really feel at home at Hearing Solutions and I love our customers! I have always wanted to work for a company with a ‘Family Oriented Mindset.”
Lynne is a native to Greensboro and has more than thirty (30) years of experience with customer care and service. In an earlier career position, Lynne enjoyed working with and coming to know our founder, Janice White. Lynne always viewed her as an inspiration and role model and the two developed a solid friendship.
Many years later, their paths crossed yet again and Lynne was invited to join the Hearing Solutions team as an important role needed to be filled. Thus Lynne’s newest adventure began and she loves the opportunities presented to her each day. She contributes on a daily basis to our philosophy of delivering extraordinary care in a relaxed and caring environment.